Privacy policy

UDAYA LAKSHMI OIL MILLS AND TRADERS (operating as Rathnam Chekku Oil) respects your privacy. This policy outlines how we collect, use, and protect your personal information when you shop with us.

1. Information We Collect
* Personal Data: Name, shipping address, billing address, email address, and phone number when you place an order or subscribe to our newsletter.
* Payment Data: We do not store your complete credit/debit card numbers or UPI PINs. All transactions are securely processed via encrypted third-party payment gateways (e.g., PhonePe).
* Automated Data: We collect your IP address, browser type, and interaction data via cookies to improve website functionality.


2. How We Use Your Information
* Order Fulfillment: To process your payments, dispatch your oils, and provide delivery updates.
* Communication: To send you order confirmations, tracking links, and respond to your queries.
* Marketing: If opted-in, to send you harvest updates, traditional recipes, and exclusive offers.

3. Information Sharing
We do not sell your personal data. We share your information only with:
* Logistics Partners: Courier services required to deliver your order.
* Payment Gateways: To securely process your transaction.
* Legal Authorities: If required by law to comply with regulations or protect our rights.

4. Data Security
We implement robust, industry-standard security measures to protect your personal data from unauthorized access or disclosure.

5. Grievance Officer & Contact
If you have any questions or wish to exercise your data rights (access, correction, or deletion), please contact:
* Entity: UDAYA LAKSHMI OIL MILLS AND TRADERS
* Email: hello@rathnamoils.in 
* Phone: +91 9843888738